Terms & Conditions

Welcome to Alamin E Mart (alaminemart.com). These Terms & Conditions constitute a legally binding agreement between you ('Customer', 'User', or 'You') and Alamin E Mart, proudly owned and operated by Alamin Electronic, registered at Main Bus Stand Khalishpur, Mohespur, Jhenaidah, Bangladesh.

By browsing our website, registering an account, or placing an order, you confirm that you have read, understood, and agreed to comply with these terms, our Privacy Policy, and our Return & Refund Policy. If you do not agree with any provision of these terms, please discontinue use of our services immediately.

To complete a purchase on Alamin E Mart, you must be at least 18 years of age or access the website under the direct supervision of a parent or legal guardian. When creating an account or placing guest orders, you agree to provide true, accurate, and current contact details, including an active Bangladeshi mobile phone number and a deliverable shipping address.

You are responsible for maintaining the confidentiality of your account credentials. Alamin E Mart shall not be held liable for any loss resulting from unauthorized access caused by your failure to protect your login credentials.

We take rigorous measures to ensure that all electronic gadgets, smart devices, lifestyle accessories, and organic food items listed on Alamin E Mart are 100% authentic, brand-new, and accurately described.

All prices are quoted in Bangladeshi Taka (BDT ৳) and are inclusive of applicable taxes unless stated otherwise. Delivery fees are calculated separately based on the shipping destination. While we endeavor to provide precise pricing, in the event of an inadvertent technical error or typographical misprint, Alamin E Mart reserves the right to cancel or amend the affected order prior to courier dispatch with prompt customer notification.

Upon submitting an order through our checkout system, you will receive an automated order confirmation via SMS, WhatsApp, or email containing your unique Order ID. An order confirmation does not constitute our legal acceptance of your offer to purchase; it merely acknowledges that we have received your request.

Our customer care department may contact you via telephone call or WhatsApp message to verify your delivery address and contact information. An order is legally accepted once it has been verified and handed over to our authorized courier partner for dispatch.

We reserve the right to decline or cancel any order for reasons including, but not limited to, inventory unavailability, incomplete or unverified delivery addresses, suspicion of fraudulent or unauthorized transactions, or customer unresponsiveness during verification attempts.

We offer flexible and convenient payment methods to cater to all customers across Bangladesh:

Orders are dispatched swiftly through our premier logistics partners including Steadfast Courier, RedX, and SA Paribahan. Delivery timelines are estimates and commence from the time of courier handoff.

If the outer package appears severely damaged, crushed, or tampered with at the time of delivery, please refuse the parcel or document the condition with photos/video before accepting, and notify our customer care team immediately.

All intellectual property rights in the website design, logos, brand graphics, product descriptions, photography, software, and underlying source code are the exclusive property of Alamin Electronic or its respective brand licensors.

You may not systematically extract, scrape, duplicate, distribute, or reverse-engineer any component of alaminemart.com without prior written authorization from Alamin Electronic.

Alamin E Mart strives to keep the website available 24/7. However, we do not guarantee that the site will be uninterrupted, error-free, or entirely free of operational delays due to scheduled maintenance or third-party telecommunication failures.

To the fullest extent permitted by the laws of Bangladesh, Alamin E Mart and Alamin Electronic shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use products purchased on this platform, beyond the invoice price of the specific product in question.

These Terms & Conditions shall be construed and governed in accordance with the laws of the People's Republic of Bangladesh. Any dispute, controversy, or claim arising out of or in connection with these terms shall first be addressed amicably through our customer grievance redressal process. If unresolved, disputes shall fall under the exclusive jurisdiction of the competent civil courts of Bangladesh.

If you have inquiries, concerns, or feedback regarding these Terms & Conditions, please contact us: